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FAQ

Care Holistic > FAQ
faq

frequently asked questions
About NDIS & Our Services

  • Q. What is the NDIS?

    The National Disability Insurance Scheme (NDIS) is a government program that provides
    funding for people with permanent and significant disabilities. It helps you access services that
    support independence, skill-building, and improved quality of life.

  • Q. Am I eligible for the NDIS?

    You may be eligible if:

    • You're aged between 7 and 65
    • You live in Australia and are a citizen, permanent resident, or Protected Special
      Category Visa holder
    • You have a disability that affects your daily activities

    Still unsure? Contact us — we’ll guide you through eligibility and next steps.

  • Q. What services does Care Holistic provide?

    We offer a wide range of NDIS-funded support including:

    • Daily personal care
    • Household assistance
    • Transport
    • Life skills development
    • Community participation
    • Group activities
    • Innovative social programs
    • Respite care

    You can view our full services here.

  • Q. How do I start services with Care Holistic?

    Simple! Just Book a Free Consultation or call us directly. We’ll review your NDIS plan,
    understand your goals, and tailor your support package accordingly.

  • Q. I’m new to the NDIS — can you help me apply?

    Absolutely. We help participants at every stage, including:

    • Pre-planning and goal setting
    • Application and documentation
    • Preparing for your first NDIS meeting
    • Support after your plan is approved
  • Q. What if I already have an NDIS plan?

    We’ll review your existing plan and begin services based on your current goals and budget. We can also support you with service agreements and connecting with a Plan Manager if needed.

  • Q. Do you offer services in my area?

    We serve participants across [insert primary locations or “all across Australia” if national]. Contact us to confirm availability in your region.

  • Q. Do I need a diagnosis to access the NDIS?

    Yes, you need evidence of a permanent and significant disability. This typically includes reports
    from medical or allied health professionals. We can help you collect and prepare the required
    documentation.

  • Q. What languages do you support?
    We have a multilingual team and can support participants from diverse cultural and language backgrounds. Let us know your preference when you contact us.
  • Q. How is Care Holistic different from other providers?

    We focus on whole-person care. With us, you’ll get:

    A caring, respectful team

    • Tailored support based on your lifestyle
    • Flexible hours and service options
    • Cultural awareness and emotional support
    • Real people who show up, listen, and care

Still have questions?

📞 Call us today or Send Us a Message — our team is here to help you feel informed and
confident.